So happy with this company. Although weather kept interfering they kept me informed every morning throughout the job. Their workers were pleasant and caring and were always happy to keep me abreast of the work being done. I couldn’t recommend them more highly!
SD, Whanganui
Recommend this company. Reliable, efficient, helpful and a great finish!
Donna, Halcombe
Right from the initial contact with JJ Roofing, their communication has been incredible!! The reply to emails was prompt. When the team were at my place completing the job I received daily texts(sometimes multiple) giving updates about the day and when the team would be arriving each morning 😁😁 I would highly recommend this company to anyone!! Well done team!!
AP, Whanganui
We had a medium size commercial roof to refurbish and partially replace.
- They actually answered the phone.
- They actually showed up.
- They know what they're talking about and explain it clearly to idiots.
- They send their quote without undue delay.
- Their communication was tops.
- The job was orderly and efficient, and able to adjust to changing conditions and additional requests.
- Came back to regularly to fix leaks as part of the deal (old roof!)
Highly recommended!
Nick - Whanganui
Extremely professional, friendly and delivered great work! Provided constant feedback on process and deliveries. A joy to work with!
Alet - Ohakune
Customer Satisfaction is defined as a measure of how happy Customers feel when they do business with a company! So look at the numbers as a customer I was very happy and have a new roof on my property: It was the whole experience excellent communication; continual updates; added value on repairs and very competitive pricing. 100%!
Communication 5/5 Product Quality 5/5 Professionalism 5/5 Health and Safety Guidance 5/5 Tidiness 5/5 Price 5/5 Overall Satisfaction 5/5.
GH - Owner of Rental Property in Whanganui
Too often it is simply accepted that we pay for a service and only give feedback to voice dissatisfaction. I firmly believe that great service deserves recognition. The whole roof replacement process was made considerably easier and less stressful from the very first contact by your professional and timely updates. During the whole period of works your communication with both myself and my tenant is to be commended.
Your attention to detail and the added value in the replacement of roofing structural parts and guttering was greatly appreciated and your pricing competitive.
The completed work has enhanced the look of the property and its value.
*Name with-held by request*
